Sheldon was born in Empangeni in Zululand, South Africa and currently lives in Sydney, Australia. He started in the Cruise Ship Industry in 1995 as an Assistant Waiter and spent 18 years on board with Celebrity Cruises where he worked his way up through the ranks and completed his final 7 years on board as Hotel Director.
As Hotel Director, he worked closely with the Master, Staff Captain and Chief Engineer and was responsible for the entire hotel operation overseeing amongst others, Hotel Administration, Guest Services, Finance, Inventory, Shore Excursions, all Shops and Revenue Partners, Entertainment, Food & Beverage and Housekeeping.
He has worked on most of the Celebrity ships, including a couple of seasons in Australia and New Zealand. He has also spent some time in the Miami Head Office where he helped to develop and design several projects. In 2003, he finished his studies at Hotel Maritime Academy in Salzburg, Austria, where he graduated with Honors.
Sheldon currently represents RCCL in Australia, New Zealand and the Pacific Regions where he manages the port and product operations for Royal Caribbean, Celebrity and Azamara Cruise Lines.